Planning a trip from Dhaka to Chittagong, a beach escape to Cox’s Bazar, or a scenic getaway to Bandarban or Rangamati? A modern online bus ticketing service, s alam, now makes it easy to reserve your seat from anywhere in Bangladesh, receive a secure SMS e-ticket, and enjoy reliable intercity travel across the country’s busiest and most beautiful routes.
This platform connects major corridors and tourist hotspots such as Dhaka, Chittagong, Cox’s Bazar, Teknaf, Bandarban, Khagrachari, Rangamati, Kaptai and Benapole, along with important regional hubs and stops including Gazipur, Patiya, Moheshkhali, Chakaria, Kunabari, Abdullahpur, Amirabad and Mognama. With clear safety rules, fair pricing, and responsive customer support by phone and email, it is designed to deliver a smooth, safe and transparent travel experience.
Why Use an Online Bus Ticketing Service in Bangladesh?
Online bus ticket booking transforms intercity travel in Bangladesh from a time-consuming chore into a quick, confidence-building experience. Instead of standing in long queues at counters, you can compare routes, check availability and confirm tickets in just a few steps.
Key benefits include:
- Time-saving convenience– Book from home, office or on the go, without visiting a physical counter.
- Instant SMS confirmation– Receive your ticket details directly on your own mobile phone for easy reference and boarding.
- Transparent pricing– The fare shown in the SMS is the final price you should pay, helping to protect you from overcharging.
- Wide route coverage– Travel across major highways, coastal corridors and hill districts on one integrated platform.
- Stronger passenger safety– Strict rules around mobile registration and fares help maintain a clean, secure travel environment.
- Responsive support– Dedicated customer care via phone (such as the 16460 hotline) and email support ensures help is available when you need it.
Major Intercity Travel Corridors Covered
The service focuses on the busiest and most in-demand travel corridors in Bangladesh, especially those linking Dhaka and Chittagong with coastal and hill-district destinations.
Core Dhaka–Chittagong Corridor
The Dhaka–Chittagong route is one of the country’s most important economic and travel arteries. The platform supports two-way tickets on this corridor:
- Dhaka → Chittagong
- Chittagong → Dhaka
From business trips and port-related travel to family visits and onward journeys to the coast or hill districts, this route lies at the heart of the network.
Dhaka–Cox’s Bazar & Coastal Tourism Routes
For travelers heading to the sea, the service provides a strong set of coastal and beach-bound routes:
- Dhaka → Cox’s Bazar
- Cox’s Bazar → Dhaka
- Chittagong → Cox’s Bazar
- Cox’s Bazar → Chittagong
- Gazipur → Cox’s Bazar
- Cox’s Bazar → Gazipur
- Kunabari → Cox’s Bazar
- Cox’s Bazar → Kunabari
These routes are ideal for beach holidays, family vacations, and group tours. They also support regional travelers from places like Gazipur and Kunabari, making the country’s most popular beach more accessible.
Dhaka–Teknaf and Gateway to Saint Martin’s
Teknaf, at the southern tip of Bangladesh, is the jumping-off point for many travelers heading onwards toward Saint Martin’s Island by boat. The platform offers convenient connections to Teknaf, such as:
- Chittagong → Teknaf
- Teknaf → Chittagong
- Dhaka → Teknaf
- Abdullahpur → Teknaf
- Teknaf → Abdullahpur
By combining online bus booking to Teknaf with local onward transport, you can plan a complete coastal adventure with fewer uncertainties and last-minute hassles.
Dhaka–Benapole for Cross-Border Travelers
For travelers moving towards the Benapole land port, this ticketing network supports:
- Dhaka → Benapole
- Chittagong → Benapole
- Benapole → Chittagong
- Benapole → Dhaka
These routes benefit cross-border business travelers and passengers connecting between different regions of Bangladesh and international gateways.
Hill District Escapes: Bandarban, Rangamati, Khagrachari & Kaptai
The hill tracts of Chattogram Division are among Bangladesh’s most scenic destinations, known for lush greenery, lakes, and cooler weather. The platform offers strong connectivity to these areas.
Dhaka & Abdullahpur to Hill Districts
- Dhaka → Bandarban / Bandarban → Dhaka
- Dhaka → Rangamati / Rangamati → Dhaka
- Dhaka → Khagrachari / Khagrachari → Dhaka
- Dhaka → Kaptai / Kaptai → Dhaka
- Abdullahpur → Bandarban
- Abdullahpur → Kaptai
- Abdullahpur → Rangamati
- Abdullahpur → Khagrachari
This mix of city and suburban departure points gives travelers flexibility to start their journeys from locations that are closer to home, reducing transfer times and congestion.
Regional Links to Hill Areas
Beyond Dhaka and Abdullahpur, the network extends further through important regional connections:
- Gazipur → Bandarban
- Chandra → Rangamati
- Kunabari → Khagrachari / Khagrachari → Kunabari
- Kunabari → Bandarban
These options make hill destinations more reachable for travelers starting from key industrial and residential zones like Gazipur, Chandra and Kunabari.
Regional Connectivity & Feeder Routes
A major strength of the platform is that it does not stop at only the biggest cities. It also connects numerous regional hubs, improving access to education, work and tourism.
Important Regional Towns and Stops
Some of the highlighted regional links include:
- Chittagong → Gazipur / Gazipur → Chittagong
- Patiya → Dhaka / Dhaka → Patiya
- Chittagong → Patiya / Patiya → Chittagong
- Chittagong → Moheshkhali / Moheshkhali → Chittagong
- Chittagong → Chakaria / Chakaria → Chittagong
- Dhaka → Chakaria / Chakaria → Dhaka
- Chittagong → Mognama / Mognama → Chittagong
- Chittagong → Amirabad / Amirabad → Chittagong
- Dhaka → Amirabad / Amirabad → Dhaka
- Abdullahpur → Patiya
- Abdullahpur → Cox’s Bazar
- Abdullahpur → Banshkhali
- Gazipur → Kaptai
- Rangamati → Kunabari
These links reduce the need for multiple separate tickets and short local rides, letting passengers travel farther on a single, well-organised booking.
Sample Route Overview
The table below summarises some of the most popular origin–destination pairs:
| Origin | Destination | Travel Focus |
|---|---|---|
| Dhaka | Chittagong | Business, trade, onward coastal and hill travel |
| Dhaka | Cox’s Bazar | Beach tourism, family vacations |
| Chittagong | Teknaf | Gateway to Saint Martin’s, coastal travel |
| Dhaka | Bandarban | Hill tourism, nature and trekking |
| Gazipur | Bandarban | Direct hill-district access from industrial hub |
| Chittagong | Benapole | Port to land-border connectivity |
How to Buy Your Bus Ticket Online
The buying process is designed to be straightforward and mobile-friendly. While exact screen layouts can vary, the typical steps are as follows:
- Select your route and date. Choose your origin (for example, Dhaka, Chittagong, Gazipur, Abdullahpur) and your destination (such as Cox’s Bazar, Teknaf, Bandarban, Khagrachari, Rangamati, Kaptai or Benapole), plus your travel date.
- Pick your preferred departure time. Review available trips and departure times. Many corridors, especially Dhaka–Chittagong and Dhaka–Cox’s Bazar, offer multiple options per day.
- Choose seats. Select your seat numbers according to your preference and availability.
- Enter passenger details accurately. Provide the traveler’s full name and the traveler’s own mobile phone number exactly as it is used in daily life.
- Confirm and pay. Complete your payment through the available digital payment methods as indicated on the platform.
- Receive SMS e-ticket. After successful payment, you will receive an SMS with your ticket details, seat information and fare amount, sent directly to the registered mobile number.
- Show SMS at boarding. On the day of travel, arrive early at the boarding point and show the SMS ticket on the same mobile number you used during booking.
Essential Safety & Ticket Validity Rules (Must Read)
To protect passengers and keep the service clean, transparent and fair, the platform follows strict operational rules. Following these guidelines is crucial for a smooth journey and to avoid ticket issues at boarding time.
1. Always Register with the Traveler’s Own Mobile Number
When buying an e-ticket, you must use the mobile number of the actual traveler– the person who will board the bus. Using someone else’s number or a shared number can cause problems at the time of travel.
Forwarded SMS messages are not accepted and may invalidate your ticket.
This means that simply forwarding the ticket SMS from one phone to another is not allowed. At boarding time, staff may verify that the SMS is displayed on the mobile number that was registered during purchase. If it does not match, they may treat the ticket as invalid.
This policy is in place to:
- Prevent misuse or duplication of e-tickets.
- Ensure the correct passenger is traveling on the booked seat.
- Improve security in case of emergency communications or schedule changes.
2. Never Pay More Than the Fare Shown in the SMS
The platform maintains transparent, standardized pricing. The fare shown in your official SMS is the amount you should pay for your ticket. You are strongly advised not to give any extra money on top of this amount.
If anyone asks you to pay more than the SMS fare—whether at a counter, during boarding, or through informal channels—you have the right to refuse and to report the attempt to customer support.
The service clearly instructs passengers: do not pay more than the fare displayed in your SMS, and avoid any unofficial negotiation.
3. Report Any Attempt at Overcharging or Misuse
To maintain a clean and reliable travel environment, the operator treats overcharging and ticket misuse as serious violations. If someone introduces any demand or suggestion that conflicts with the official rules—such as charging extra above the SMS fare or encouraging the use of forwarded SMS tickets—administrative action may be taken.
Both ticket sellers and buyers can be held accountable if they knowingly participate in such practices. By refusing irregular requests and reporting them, you help protect not only yourself but the entire passenger community.
4. Keep Your SMS Ticket Safe and Accessible
A few simple habits can make your boarding experience much smoother:
- Keep your phone charged before travel so you can show the SMS at any time.
- Avoid deleting the ticket message; consider marking it as a favourite on your device.
- Take a screenshot as a backup in case your messaging app has issues.
- Make sure your SIM card is active, especially if you are traveling across regions.
Customer Support: Phone & Email Assistance
If you ever feel unsure about a fare, a route, or a booking status, help is close at hand. The platform highlights that customer support is available by phone and email to give you confidence at every step.
- Phone support: A dedicated hotline such as 16460 is available for booking assistance, queries and complaints.
- Email support: An official support email address (for example, support at bdtickets dot com) enables you to send written queries and receive documented responses.
Using official support channels offers several advantages:
- Clear confirmation of booking status, timings and boarding points.
- Guidance when you are unsure about SMS validity or fare correctness.
- A record of complaints or reports about overcharging or rule violations.
Travel Tips for a Smooth Intercity Journey
Alongside the formal rules, a few practical steps can make your trips on the Dhaka–Chittagong, Cox’s Bazar, Teknaf, hill-district and regional routes even more comfortable.
- Arrive early at the boarding point. Aim to reach at least 20–30 minutes before departure, especially in busy hubs like Dhaka, Chittagong, Gazipur, Abdullahpur and Benapole.
- Double-check route and seat details. Before travel day, review the SMS for origin, destination, departure time and seat numbers to avoid last-minute confusion.
- Prepare for weather and terrain. For coastal routes (Cox’s Bazar, Teknaf, Moheshkhali, Mognama) carry light clothing and rain protection if needed; for hill districts (Bandarban, Rangamati, Khagrachari, Kaptai) pack warmer layers and comfortable shoes.
- Keep identification ready. Carry a valid ID if required by local rules or for hotel check-in at your destination.
- Use official counters and staff. When in doubt at a terminal or stop, speak only with recognizable, authorized staff connected to your booked service.
- Respect onboard safety instructions. Follow guidance from the crew, remain seated while the bus is moving, and keep aisles clear.
Who Benefits Most from This Online Ticketing Network?
Because of its wide geographic coverage and clear safety rules, this ticketing platform serves a broad mix of passengers across Bangladesh.
- Business travelers using Dhaka–Chittagong, Chittagong–Gazipur or Dhaka–Benapole routes for trade, industry or port-related work.
- Tourists and families heading for Cox’s Bazar, Teknaf, Moheshkhali, Chakaria and other coastal stops for holidays.
- Adventure and nature lovers visiting Bandarban, Rangamati, Khagrachari, Kaptai and nearby areas from Dhaka, Abdullahpur, Gazipur, Chandra and Kunabari.
- Students and workers traveling between regional towns like Patiya, Amirabad, Mognama, Babur Haat, Gaousia and major cities.
- Cross-border and long-distance passengers connecting through Benapole for international journeys.
Summary: Safe, Connected and Convenient Travel Across Bangladesh
From Dhaka to Chittagong, Cox’s Bazar, Teknaf, Bandarban, Khagrachari, Rangamati, Kaptai, Benapole and dozens of regional hubs, this online bus ticketing service is built to make your travel simpler, safer and more enjoyable.
By following a few core principles—using the traveler’s own mobile number, only trusting the official SMS ticket, never paying more than the displayed fare, and reporting any irregularities—you help create a transport system where every journey feels secure and well-organised.
Whether you are planning a quick business trip or a long-awaited holiday, the combination of wide route coverage, SMS e-tickets and accessible support means you can look forward to smoother intercity travel across Bangladesh.
Your journey is important. With smart online booking, clear safety rules and strong route connectivity, you can explore the cities, coasts and hills of Bangladesh with greater confidence and peace of mind.
